SeaPort-e Multiple Award Contract
About SeaPort-e
Information Technology Group, Inc. (ITG) provided administrative and technical support for the: planning, design,
implementation, analysis and management of various surveys supporting the Space and Naval Warfare Systems Center
Atlantic (SSC LANT) Organizational Performance Engineering and the Balanced Scorecard (BSC).  For this Survey Management
initiative, ITG provided engineering and technical support for the: planning, design, implementation, analysis and management
of various surveys supporting SSC Atlantic (SSC LANT) Balanced Scorecard (BSC). A BSC initiative - referred to as, "Survey
Management" - has been ranked as the second most important strategic initiative for SSC  LANT from a total  field of ninety - two
ITG provided: data collection, data analysis, and statistical report generation services to determine: end user assessment of
software applications, process knowledge and awareness, process performance and efficiency, and end-user satisfaction.  ITG
used surveys as its primary source of data collection.

ITG developed Software Application Assessment surveys to measure the performance of applications, such as TCAC, USMC
Communications Systems, Navy ERP, and TacMobile GCCS-M.  ITG also developed Fleet Technical Assist, Help Desk and
Post Installation surveys to measure the performance of Support Teams.  ITG developed surveys to capture information
regarding:  asset status to support asset management; and information documentation procedures to support records
management.  ITG developed Lean Six Sigma (LSS) Surveys to evaluate the performance of processes which were improved
using LSS concepts to support business process improvement.

Contract Number: N00178-16-D-8791

Contract Period of Performance: 30 June 2016 through 4 April 2019

SeaPort-e Program Manager: James E. Lee (office) 757- 488-6890 (cell) 757-288-8931

Customer Satisfaction Contact:  James E. Lee (office) 757- 488-6890 (cell) 757-288-8931

Information Technology Group, Inc. (ITG) provided administrative and technical support for the: planning, design,
implementation, analysis and management of various surveys supporting the Space and Naval Warfare Systems Center
Atlantic (SSC LANT) Organizational Performance Engineering and the Balanced Scorecard (BSC).  For this Survey Management
initiative, ITG provided engineering and technical support for the: planning, design, implementation, analysis and management
of various surveys supporting SSC Atlantic (SSC LANT) Balanced Scorecard (BSC). A BSC initiative - referred to as, "Survey
Management" - has been ranked as the second most important strategic initiative for SSC  LANT from a total  field of ninety - two
strategic initiatives that have competed for both financial and labor resourcing.

ITG provided: data collection, data analysis, and statistical report generation services to determine: end user assessment of
software applications, process knowledge and awareness, process performance and efficiency, and end-user satisfaction.  ITG
used surveys as its primary source of data collection.

ITG developed Software Application Assessment surveys to measure the performance of applications, such as TCAC, USMC
Communications Systems, Navy ERP, and TacMobile GCCS-M.  ITG also developed Fleet Technical Assist, Help Desk and
Post Installation surveys to measure the performance of Support Teams.  ITG developed surveys to capture information
regarding:  asset status to support asset management; and information documentation procedures to support records
management.  ITG developed Lean Six Sigma (LSS) Surveys to evaluate the performance of processes which were improved
using LSS concepts to support business process improvement.

Capability/Area of Expertise
  • Engineering Services
  • Logistic Services
  • Programmatic Services


Last Three Years Experience
3.5 - System Design Documentation and Technical Data Support
ITG currently provides documentation and technical data services for the Naval Tactical Command Support System (NTCSS)
Subject Matter Expertise (SME) services for the NTCSS Relational Supply (R-Supply) Application Software Modernization Proof of
Concept as a subcontractor to Leidos. This Proof of Concept includes design, development and integration efforts necessary to
ensure that the modernized code provides equivalent functionality, meets all security and Information Assurance (IA)
requirements, and can be fully integrated, accreditable, and interoperable with existing interfacing systems and system
deployment platforms.  

3.11 - Quality Assurance (QA) Support
ITG developed and administered surveys for the Space and Naval Warfare Systems Center Atlantic (SSC LANT) to assess the
quality of applications, such as Technical Control and Analysis Center (TCAC), United States Marine Corps (USMC)
Communications Systems, Navy Enterprise Resource Planning (ERP), and TacMobile   Global Command and Control System -
Maritime (GCCS-M).  ITG also developed Fleet Technical Assist, Help Desk and Post Installation surveys to measure the
performance of Support Teams.

3.21 - Functional and Administrative Support
ITG provided administrative and technical support for the: planning, design, implementation, analysis and management of
various surveys supporting the SSC LANT Organizational Performance Engineering and the Balanced Scorecard (BSC).  ITG
provides clerical and administrative support services including: drafting emails, developing Excel spreadsheets, and developing
PowerPoint presentations.  

ITG currently provides administrative and technical support for the: planning, design, implementation, analysis and
management of various surveys supporting the SSC LANT Organizational Performance Engineering and the Balanced
Scorecard (BSC).  

ITG also provides analytical services in support of SSC LANT Organizational Performance Engineering. This effort generated
statistical data relating to: organization climate, strategic goals and objectives, and performance measures.
Where Technology and Services Merge